For Commercial businesses operating across multiple locations, managing different payment types, systems and growing transaction volumes can add complexity, limit visibility and place pressure on operational teams. An integrated payments solution can simplify this environment and provide greater control across the business.
FNB Commercial provides an integrated suite of solutions through FNB Speedpoint® designed to simplify operations, enhance customer experiences, and drive growth. From the MiniPOS Switch Solution and FNB Connected solution to the TallOrder POS solution and Dynamic Currency Conversion (DCC), our technology helps businesses accept payments seamlessly, operate more efficiently, and unlock new opportunities.
1. MiniPOS Switch solution
FNB Merchant Services has partnered with a world-class technology provider to bring you the FNB MiniPOS Switch solution. The FNB MiniPOS solution was designed for
efficiency and convenience with presence across 2 450 fuel retailers and 2 250 retail and convenience stores.
With superior features such as multiple payment acceptance options, dedicated recon portal and tech support, as well as proactive site monitoring including fraud checks, the FNB MiniPOS solution will always ensure customer satisfaction.
Key features of the MiniPOS Switch solution
- eWallet Integration: eWallet functionality directly integrated into the Speedpoint® device, customers can use their eWallet pin to pay for fuel or purchase items at the retail store. This reduces the amount of cash on the forecourt, thereby reducing risk of theft and opens access to a large customer base transacting via eWallet.
- Automated Reporting: The integrated cloud-based web portal automates reconciliations and reports. The system provides a centralised hub for accessing products, operators, reports and recons, simplifying the overall management process. Leveraging cloud-based reporting, users can conveniently access reports from any computer, smartphone or tablet. Activity log provides near real-time information about transactions processed at the retail store as well as daily reconciliation reporting.
- Virtual Vouchers: For sites with a fully integrated POS: airtime, electricity and bill payments are processed via the POS and FNB Speedpoint® terminals. Seamless and simplified sales process with integration into the POS device. Dealers are billed weekly on items sold (consignment stock model), through an automated stock management system.
- Loyalty Programme: Loyalty program implemented as full in-house offering tailored to the needs of the brand: including card issuing, customer registration, CRM segmentation and marketing campaigns. Option of processing of third-party loyalty transactions from the merchant to their preferred loyalty provider. Mobile app integration to allow for payments to be processed on the forecourt or in store. Dynamic loyalty portal facilitates the reporting and management of loyalty programs.
Powering payments across industries
The FNB MiniPOS solution enables seamless transactions across a wide range of customer groups and industries. No matter the environment, our versatile solution is designed to ensure payment satisfaction at all times.
2. Dynamic Currency Conversion
Earn additional revenue for every Dynamic Currency Conversion transaction you perform. Your customers paying with an international card will get instant conversion from rands to their home currency at a competitive exchange rate sourced from Reuters with no additional costs to you.
Benefits
- Earn additional revenue for every Dynamic Currency Conversion transaction you perform
- Your customers will experience instant conversion to their home currency
- The Speedpoint® device will automatically recognise if the card is eligible, allowing you to present the international cardholder the choice to pay in rand or their home currency
- Our exchange rate is updated up to 6 times a day from Reuters and a very competitive rate is applied
- The price the customer sees on the screen is the total amount they will be charged by FNB
- Enjoy increased customer service
3. FNB Connected Solution
Do you operate in a high volume, busy retail environment with multiple lanes? Are you looking for a solution to reduce the queues at your check out points?
FNB now offers a one-stop shop integrated payment solution. We are the first bank to develop our very own integrated Connected Solution so you can route your transactions directly through your point-of-sale system to FNB. We also enable integration into third-party service providers.
We know the importance of your customers' payment experience and therefore we enable efficient and secure card payments acceptance. Our solution caters for businesses both big and small so we
can fulfil your specific needs no matter the size or complexity of your business.
Benefits
- Fast approval speeds
- Cost savings: we offer comprehensive rates which makes our integrated payment Connected Solution cost effective
- Enhanced digital reporting: including an online portal with reconciliation, risk and transaction reporting
- Reduced risk: from possible exposure through a third-party service provider
- Best-of-breed security: security is a top priority for us so we have introduced Point-to-Point Encryption (P2PE) which instantly converts confidential card data and information into indecipherable code at the time the card is used to assist in preventing possible fraud
- Versatility: we accept Visa, MasterCard, Amex and Diners cheque and credit cards
- We cut out the middleman: FNB is now your single point of contact for all queries, including financial and technical queries, from transaction origination to account settlement
4. TallOrder POS solution
TallOrder is a cloud-based POS solution that helps merchants manage stock in real time, accept payments, and sync with their accounting software. It also integrates with our Speedpoint® devices, making it easy to accept secure card payments from one connected platform.
Benefits
- Real-time stock control. Track inventory and waste across all stores from one dashboard.
- Accounting that integrates directly with Sage and Xero so your books stay current.
- TallOrder's POS software works seamlessly across Android, iOS, and Windows devices, giving merchants the flexibility to use their own hardware and avoid the cost of purchasing dedicated POS equipment.
Contact your FNB Commercial Relationship Manager today.
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